FAQs

Frequently Asked Questions

 

How can I place an order?

Browse your favorite products, add them to your cart, and proceed to checkout. Follow the payment steps to complete your order.

 

What payment methods do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).

 

How long does delivery take?

Most orders are delivered within 3–7 business days, depending on your location.

 

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email or SMS.

 

Can I return or exchange a product?

Yes. Eligible products can be returned or exchanged according to our Return & Refund Policy.

 

What if I receive a damaged or wrong product?

Please contact our support team within 48 hours of delivery with photos of the product and packaging.

 

How do I choose the right size?

Every product includes a Size Guide to help you choose the best fit.

 

How can I contact Stitch & Stone?

You can visit our Contact Us page or email our customer support team for assistance.

 

Still Need Help?

If your question isn't listed here, please visit our Contact Us page. We'll be happy to assist you.